Privacy Policy — How e777e Protects Your Personal Data

e777e ("we", "us", "our", or "the Platform") is an online betting and casino service operating at e777e.io, serving players primarily in Bangladesh. We are committed to protecting the privacy and personal data of all Members and visitors who interact with our platform. This Privacy Policy sets out in full how we collect, process, store, share, and protect your personal information.

This policy is written in compliance with internationally recognised data protection principles and is intended to give every Member complete clarity over their data rights. If you have questions or concerns about anything in this policy, please contact our support team at [email protected] — our agents are available 24/7 on Bangladesh Standard Time (BST, UTC+6).

By accessing or using e777e, you confirm that you are at least 21 years of age and that you have read and accepted this Privacy Policy. If you do not accept the terms of this Policy, you must not use the e777e platform.

e777e collects personal data across several categories. Below is a full breakdown of the types of information we may hold about you as a registered Member or a visitor to our platform.

• Full legal name as it appears on your government-issued identification document.
• Date of birth (used to verify that you meet the 21+ age requirement).
• National Identity Card (NID) number or passport number where KYC verification is required.
• A scanned or photographed copy of your NID, passport, or birth certificate.

• Email address registered to your e777e Account.
• Mobile phone number registered in Bangladesh, used for account verification and support communication.
• Residential address (where required during enhanced KYC verification).

• Mobile financial service account details (bKash, Nagad, Rocket, or Upay account reference numbers) used for deposits and withdrawals.
• Transaction history: deposit amounts, withdrawal amounts, dates, and reference numbers.
• Account balance history and bet settlement records.

• IP address assigned to your device at the time of each login or platform interaction.
• Device type, operating system, browser type and version.
• Session timestamps, session duration, and general geographic location derived from IP address (country and city level only).
• Cookie identifiers and similar tracking technology identifiers (see Section 7).

• Pages visited on the e777e platform, games played, features accessed, and time spent on each section.
• Betting and wagering history: game names, bet amounts in Bangladeshi Taka (৳), outcomes, and timestamps.
• Responsible gaming tool settings: deposit limits, loss limits, and session reminders you have configured.
• Bonus and promotion claims, wagering activity, and promotion eligibility assessments.

• Content and metadata of any communications you send to e777e support, including email messages, live chat transcripts, and complaint submissions.
• Survey responses and feedback you voluntarily provide.

e777e collects personal data through the following channels:

• Direct Registration: When you create an Account at e777e.io, you provide identity, contact, and date-of-birth data directly through the registration form.
• KYC Verification Submissions: When you submit documents to verify your identity or payment method, we collect the data contained in those documents.
• Payment Transactions: When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, or Upay, your payment reference details are captured automatically as part of the transaction record.
• Platform Interactions: As you use e777e — placing bets, playing games, claiming bonuses, adjusting responsible gaming settings — our systems record your activity to maintain your account and ensure service integrity.
• Cookies and Tracking Technologies: Our platform uses cookies and similar technologies to collect technical and usage data automatically when you visit e777e.io. See Section 7 for full details.
• Third-Party Data Providers: In some cases, identity verification providers and fraud-prevention services may supply supplementary data to help us confirm your identity or detect suspicious activity.
• Support Communications: When you contact our support team by email or live chat, the content of those communications is captured and stored for quality assurance and dispute resolution purposes.

e777e processes your personal data only for clearly defined and legitimate purposes. The table below summarises the primary purposes for which each category of data is used:

e777e processes your personal data on one or more of the following legal bases:

• Contractual Necessity: Processing required to fulfil our contract with you — specifically, to operate your Account, process payments, settle bets, and deliver the platform services you signed up for.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC obligations, anti-money-laundering requirements, and responses to lawful government or law enforcement requests.
• Legitimate Interests: Processing that serves the legitimate business interests of e777e, where those interests are not overridden by your data protection rights. This includes fraud prevention, platform security, responsible gaming monitoring, and internal analytics.
• Consent: Where you have given us specific, informed consent to process your data for a particular purpose — for example, receiving marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

e777e does not sell your personal data to third parties. We may share your data with carefully selected third-party organisations only where it is necessary to operate the platform or to comply with legal obligations. The categories of third parties with whom we may share data are as follows:

bKash, Nagad, Rocket, and Upay receive the minimum data necessary to process deposits and withdrawals on your behalf. These partners operate under their own published privacy policies and applicable Bangladeshi financial regulation.

e777e uses third-party KYC and identity verification services to confirm the authenticity of documents you submit. These providers are contractually obligated to use your data only for the verification purpose and to apply equivalent data security standards.

Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive technical session data necessary to deliver their games within the e777e platform. These providers do not receive your full identity or financial records.

We may share technical and usage data with cybersecurity and fraud-detection partners to protect the integrity of the platform and safeguard Members from unauthorised Account access.

e777e will disclose personal data to government bodies, law enforcement agencies, or regulatory authorities where required to do so by law, court order, or lawful regulatory request. We will notify you of any such disclosure where legally permitted to do so.

e777e uses cookies and similar technologies (such as web beacons and local storage) to enhance your experience on the platform, maintain your session, detect fraud, and analyse platform performance. The following categories of cookies are used:

You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies may prevent you from accessing certain features of the e777e platform. e777e does not use third-party advertising cookies or cross-site tracking technologies for external advertising networks.

e777e retains personal data only for as long as is necessary for the purpose it was collected, or as required by applicable law. The following retention periods apply:

• Active Account Data: Retained for the full duration of your active membership with e777e.
• KYC and Identity Documents: Retained for a minimum of 5 years following account closure, in line with anti-money-laundering best practices.
• Transaction and Financial Records: Retained for a minimum of 5 years following the date of the transaction, for audit and compliance purposes.
• Support Communications: Retained for up to 3 years following the resolution of your support query, for dispute resolution and quality assurance purposes.
• Technical and Usage Data: Aggregated usage analytics are retained indefinitely in anonymised form. Raw technical data (IP logs, session logs) is retained for up to 12 months.
• Marketing Consent Records: Retained for as long as your marketing consent is active plus an additional 3 years following opt-out, to demonstrate compliance with consent obligations.

When the applicable retention period expires, personal data is securely deleted or irreversibly anonymised. Anonymised data (from which you cannot be identified) is not subject to these retention limits and may be retained indefinitely for statistical analysis.

e777e takes the security of your personal data seriously and maintains a comprehensive set of technical and organisational safeguards:

• 256-Bit SSL Encryption: All data transmitted between your browser or mobile device and e777e servers is encrypted using industry-standard 256-bit SSL/TLS technology.
• Access Controls: Access to personal data within e777e is restricted on a strict need-to-know basis. Staff members are granted only the minimum data access required to perform their specific role.
• Secure Data Storage: Personal data is stored in access-controlled server environments protected by firewalls, intrusion detection systems, and regular security patch management.
• Password Security: Account passwords are stored using one-way cryptographic hashing. e777e staff cannot retrieve your plain-text password under any circumstances.
• Fraud Detection Systems: e777e operates real-time fraud detection and account anomaly monitoring to identify and respond to unauthorised access attempts promptly.
• Staff Training: All e777e personnel with access to Member data receive training on data protection obligations and security best practices.

As a Member of e777e, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your full name, registered email address, and a clear description of your request. We will respond to all verified data rights requests within 10 business days.

You have the right to request a copy of the personal data that e777e holds about you, along with information about how it is being used and with whom it has been shared.

If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.

You may request that e777e delete your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent (and no other legal basis applies), or where you object to processing and there is no overriding legitimate interest. This right is subject to our legal retention obligations under anti-money-laundering requirements.

You may request that e777e restrict the processing of your personal data in certain circumstances — for example, while a dispute about data accuracy is being resolved.

Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.

You have the right to object to e777e processing your personal data on the basis of legitimate interests or for direct marketing purposes. Where you object to direct marketing, we will stop processing your data for that purpose immediately.

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

e777e is strictly an adults-only platform. Access to all betting, casino, and gaming services is limited to individuals aged 21 years and above. e777e does not knowingly collect personal data from individuals under the age of 21.

If e777e discovers that it has inadvertently collected personal data from a person under the age of 21, that data will be deleted immediately and the associated Account will be closed without delay. Any funds deposited by an underage user will be handled in accordance with the Terms and Conditions.

If you believe that an individual under the age of 21 has registered an Account with e777e, please notify us immediately at [email protected] so that we can investigate and take appropriate action.

e777e primarily processes your personal data on servers located in secure data centre facilities. In some cases, data may be processed or accessed by third-party service providers operating outside Bangladesh — for example, identity verification providers, game studio technical systems, or fraud-prevention services.

Where personal data is transferred outside Bangladesh, e777e ensures that adequate safeguards are in place to protect your data to the same standard described in this Privacy Policy. These safeguards may include contractual data protection clauses, adequacy decisions, or equivalent measures agreed with the receiving party.

By using the e777e platform, you acknowledge and consent to the transfer of your personal data outside Bangladesh where necessary for the service purposes described in this policy, subject to the protections described above.

e777e may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When a material change is made, we will notify registered Members by email to their registered address or via an in-platform notification at least 14 days before the change takes effect.

The updated Privacy Policy will be published on this page with a revised effective date at the top of the document. We encourage you to review this page periodically to stay informed about how e777e protects your personal information.

Your continued use of the e777e platform after a Privacy Policy update has been communicated constitutes your acceptance of the revised policy. If you do not accept the updated terms, you must contact our support team to request Account closure before the update takes effect.

If you have any questions about this Privacy Policy, wish to exercise any of your data protection rights, or want to raise a concern about how e777e handles your personal data, please contact our support team. All privacy-related enquiries are handled by our dedicated data protection team.

Email: [email protected]

Support Hours: 24 hours a day, 7 days a week — Bangladesh Standard Time (BST, UTC+6).

Please include your registered username, the email address associated with your Account, and a clear description of your privacy enquiry or request in all correspondence. e777e aims to acknowledge all privacy-related requests within 2 business days and to resolve the majority of requests within 10 business days of receipt.